To activate your warranty, please complete and return the freepost warranty card which will be within the drawer upon receiving the unit. Alternatively, you can email your contact details to email@example.com and we can ensure your warranty is registered.
How do I clean the seals on an Adande?adminsgn2019-11-05T15:06:26+00:00
The seals on an Adande will need to be thoroughly cleaned on a weekly basis with a solution of warm water and mild detergent. Instructions of how to clean the seals correctly are shown in the quick service guide which is provided on delivery. Or please see the video below.
Do I need to defrost my Adande?adminsgn2019-11-05T15:06:17+00:00
The 2-year warranty commences from the date of delivery. The warranty status can be obtained at any time either by calling Adande on 01502 537 135 or emailing firstname.lastname@example.org with your six digit serial number.
Where can I find my unit serial number?adminsgn2019-11-05T15:06:00+00:00
Each individual Adande drawer has a unique 6 digit serial number. This can be located either at the rear of the drawer near where the plug is situated or at the front, just inside the drawer on the left-hand side.
How often do I need my Adande serviced?adminsgn2019-11-05T15:05:51+00:00
Ideally every 2 years. However, as long as the cleaning maintenance is followed (you’ll be provided with full cleaning instructions upon your Adande delivery), there shouldn’t be any issues with the unit.
Can anyone work on my Adande unit?adminsgn2019-11-05T15:05:44+00:00